Shipping policy

SHIPPING

At Maysar, we are committed to handling and dispatching your orders with the utmost care and efficiency. Below you’ll find an overview of our shipping policies, including delivery timelines, destinations, and tracking information.

 

Order Processing

We aim to process and dispatch all orders within two business days (Monday to Friday, excluding public holidays). Our goal is to ensure your purchase reaches you as quickly as possible.

Please note that processing and shipping times may be slightly extended during collection launches or sale events, due to higher order volumes. Rest assured, our logistics team works diligently to fulfill all orders promptly.

 

Shipping Destination

Maysar currently offers shipping to the Netherlands, Belgium, France and Germany.

 

Address Information & order tracking

Once your order has been placed, we begin processing immediately. As a result, shipping addresses cannot be changed after confirmation. You will receive an email containing your tracking information once the shipment has been handed over to our carrier. Please allow up to one business day for the tracking link to become active.If your tracking status indicates delivery but you have not received your package, please first check with neighbours or look for a delivery note. If the issue persists, kindly contact our support team via the contact form for further assistance.

 

Undelivered Orders

If your parcel has not arrived as expected, we recommend checking the tracking link for the most up-to-date delivery status.

In cases where the order appears to be delivered but cannot be located, or if there is a delay in transit, please reach out to Maysar Customer Service through the contact form so we can investigate and assist promptly.